Privacy

This notice explains how AUREN Holiday Homes handles information provided through this website and its property-assessment enquiry and call-booking tools.

Who to contact

AUREN Holiday Homes, B2007, Latifa Tower, Sheikh Zayed Road, Dubai, UAE. For questions about your information, email akash@auren-homes.com or call +971 58 9797296.

Information you share

The assessment form asks for your name, email address, phone number, property location, property type and number of bedrooms. If you contact us by email or WhatsApp, we also receive the details you include in that conversation. Please avoid sending identity documents, payment-card details or information about other people through the enquiry form.

How your enquiry is used

We use these details to assess your property enquiry, respond to you, arrange a discovery call and discuss relevant management services. Completing the form does not sign you up to a newsletter or enter you into a management agreement.

Services used by this website

• FormSubmit: the property enquiry is sent to FormSubmit to deliver it to our business email. See FormSubmit’s privacy information.
• Calendly: after the enquiry is accepted, our booking calendar loads. Your name, email and property-enquiry details are passed to Calendly to prefill the booking form. A call is booked only when you complete Calendly’s scheduling steps. See Calendly’s privacy notice.
• WhatsApp, Instagram and Google: links open those services when you choose to use them. Your interactions there are governed by their privacy notices.
• Website delivery: the hosting provider receives technical information needed to deliver the page, such as your IP address and browser request.

These providers may process information in countries other than the UAE. Their notices explain their own handling of information.

Cookies and browser information

The website uses Google Analytics 4 and a Google Ads tag to measure visits and enquiries. The installed attribution script stores campaign parameters, advertising click identifiers, a landing-page reference and a referring-page reference in browser storage for up to 90 days. Attribution fields may accompany your property enquiry. Google and the external booking and form services may use cookies or browser storage for their functions. See Google’s privacy policy. Calendly provides its own cookie settings. You can also control cookies through your browser.

Keeping and managing your information

Enquiries are handled through our business email and the services described above. We use enquiry information for the purposes described here and retain it as needed to handle the enquiry, any resulting business relationship and applicable record-keeping requirements.

You can contact us to request access to or correction of information you have supplied, request deletion where applicable, or ask us to stop contacting you about your enquiry. We may need to verify the request before taking action. For information controlled directly by an external service, you can also contact that provider.

Updates

We may update this notice when the website or the way we handle enquiries changes. The date above identifies the current version.